Oracle Policy Automation

In October 2009, LSG Solutions became one of the early adopters, as an Oracle Partner, in learning and selling Oracle Policy Automation. "We immediately recognized the value and the many ROIs that a solution of this magnitude could provide, especially to state and local entities," stated Alan Sheppard, president/owner of LSG Solutions. Since then LSG Solutions has been instrumental in demonstrating this solution to many of its customers. Oracle's policy automation solution enables government agencies to effectively deliver services, fairly and consistently to determine legislated and policy obligations. Oracle Policy Automation also has a great value for commercial opportunities. It is well suited for call centers. It transforms the service delivery and reduces the burden on call centers, therefore drastically reducing costs. It also improves the accuracy of advice provided by the call centers.

Oracle's policy automation solution consists of two products: Oracle Policy Modeling and Oracle Policy Automation. Oracle Policy Modeling provides a complete natural-language, rule-authoring environment that is fully integrated with the Microsoft Office suite. It includes debugging, regression testing, and what-if analysis for policy changes. The rules are then deployed to Oracle Policy Automation for the deployment of the business requirement. Built for service-oriented architectures (SOAs), Oracle Policy Automation also includes guided interactive questionnaire capabilities.