MANAGED SERVICES
LSG has provided various 24x7-related services since 2005. Initially these services were centered around retainer DBA services but evolved as product-service combination-offerings as our clients began grow and/or experience sub-par performance from our competitors that were not agile enough to maintain the customer’s growth and activity associated to that growth. Owners of LSG were contacted to become re-engaged (since 1999) in supporting FreeFromIT’s product known as classroll.com.
IT MANAGED SERVICES
Experience faster response times, improved systems optimization and "always on" support, ensuring your business runs in peak performance 24x7. For more information about our IT managed services, click here.
HOSTING ARRANGEMENT
Currently LSG acts a the middleman for two clients that have chosen LSG for economical and performance reasons. The third client, FreeFromIT, utilizes the LSG and Perimeter Technology data center partnership.
APPLICATION SUPPORT (ASP)
LSG provides an enterprise-class support Service Level Agreement under the modus-operandi as a software product firm. Outside a structured help desk approach, LSG provides issue tracking automation via the Atlassian Jira product.
DATABASE REMOTE CONTROL
LSG Solutions' Database Remote Control service is a continuous review of your database environments with the paramount goal of proactive identification and elimination of factors that tend to result in operational faults. Database Remote Control is a robust offering that provides system monitoring, reporting, escalation notification, issue tracking, and change management for a fixed cost with agreed upon Service Level Agreements. Download PDF | More...
DATABASE CONTINUITY
- Real Application Clusters (RAC) – Oracle
- Data Guard – Oracle
- Active Data Guard – Oracle
- SQL Server Clustering